My Chocolate Limited is incorporated in England & Wales under number 05421757 with its registered office is situated at 10c Branch Place, London, N1 5PHand its principal place of business situated at 10c Branch Place, London, N1 5PH
STANDARD TERMS AND CONDITIONS OF BUSINESS VALID FROM 1 FEBRUARY 2007
- “we”, “us”, “our” “The Company” and “MyChocolate” means My Chocolate Limited;
- “you” and “your” means the customer, and the other recipients of the Services (as defined below);
- “Services” and the “Course” mean the workshop to be provided by MyChocolae to you on these Terms and Conditions;
- “Voucher” means a valid MyChocolate gift voucher, purchased from MyChocolate or one of our approved vendors;
- “Workshop Date/ Course Dates” means the date for which the Service is booked;
- “Individual Booking” or “Individual Course” refers to a “Course” or “Service” open to the public
- “Group Booking” or “Group Course” refers to a private “Course” or “Service”
These Terms and Conditions supersede any other terms and conditions previously published and constitute the entire understanding and agreement between you and us.
All prices are expressed in pounds sterling and are subject to value added tax when stated by MyChocolate. We reserve the right to change our prices at any time.
We accept payment by credit card, debit card and by BACS. For an Individual Course full payment must be received at the time of booking. Without payment, we can’t confirm your booking and ensure availability. For Hen, Birthday and Party Bookings, a deposit or full payment must be received at time of booking. The requirement of a deposit or full payment is at the discretion of MyChocolate. Without a deposit or full payment, we can’t confirm your booking and ensure availability. If a deposit is paid, the remaining payment must be made 2 weeks before the Course Date. Failure to comply may result in your Course being cancelled and you being liable for the total cost. For Corporate Courses, an invoice will be issued at the time of Booking. Payment must be made before the Course Date. Non-paying spectators or relations of customers are not eligible to attend the Courses.
Vouchers purchased from MyChocolate are valid for a period of 10 month from the date of purchase, as indicated on the face of the Voucher. All vouchers must be redeemed against a workshop and presented to a MyChocolate employee within the validity period. The expiry date of a Voucher purchased from MyChocolate can be extended by a period of three months. MyChocolate must be contacted prior to the original expiry date of the Voucher. An administration fee of £20 will be charged for the extension. Vouchers purchased from third party resellers are subject to third party terms and conditions.
The cash equivalent value of a Voucher is £0.0001.
Our Obligations to You
We agree to provide the Service in a professional manner but we make no warranties or representations that the Service will meet your requirements, needs and expectations. We will do our utmost to provide the Service but we reserve the right to cancel or postpone a Course. Reasons for cancelled or delayed Services include, but are not limited to, Force Majeure (see below for full details); availability of staff, venue and equipment; weather constraints; low attendance and transport delays.
In the event of a cancellation or postponement of the Service by MyChocolate, any refund or compensation is at the discretion of MyChocolate.
We shall ensure that staff and instructors are properly qualified or trained, health and safety standards are maintained, and that equipment used in the provision of the Services is serviced.
We shall also ensure that we have all necessary licences and consents in place to operate the Services.
Cancellation Policy: Individual Bookings
No refunds are offered for cancellation of Individual Bookings or bookings made using a Voucher. Subject to these terms and conditions, you may send someone in your place to attend the Course.
Cancellation Policy: Group Bookings
All cancellations must be made in writing to MyChocolate.
In the event of cancelling a Group Booking or decreasing participants more than 4 weeks prior to the date Course Date, MyChocolate will refund to you in full all monies paid.
In the event that you cancel the Course or decrease participants less than 4 weeks but more than 2 weeks before the Course Date, MyChocolate will refund 50 per cent of all monies paid and we shall be entitled to retain the remaining 50 per cent.
In the event that you cancel a Group Booking or participant spaces less than 2 weeks before the Course Date then no refund will be available.
Subject to availability, additional participants in Group Bookings may be added up to 2 weeks prior to the Course Date.
Nuts, Nut Products and Food Allergies
All ingredients used in the provision of the Services may contain traces of nuts or nut products, and, to the fullest extent permitted by law, we exclude our liability to you for any allergies or other reactions to nuts, nut products, lactose or other food products which may arise.
Certain activities are only suitable for specific age groups and these age restrictions must be adhered to.
English law prohibits the sale of alcohol to, or consumption by, persons under the age of 18. We reserve the right to request valid proof of age identification before allowing you to attend a Course, and we reserve any rights of entry to our premises and attendance on a Course.
Where we provide the Services at our premises, we shall maintain third party public liability insurance of at least £1 million for each and every loss, damage or injury and provide a copy of the insurance policy to you upon request at any time.
Where we provide the Services at your premises, it is your responsibility to ensure that you have the appropriate insurance cover in place.
Limitation of our Liability
Nothing in these Terms and Conditions restricts or excludes our liability to you for death or personal injury caused by our negligence.
Nothing contained in these Terms and Conditions shall affect your rights as a consumer under the Unfair Contract Terms Act 1977 or any regulations made under it including the Unfair Terms in Consumer Contracts Regulations 1994.
Subject to the above, we shall not be liable for any losses, damages, costs, claims, expenses or liabilities whatsoever arising out of or in connection with the acts, errors or omissions of third parties. In no event shall we be liable for any loss of profits or indirect or consequential loss or damages whatsoever incurred by you in respect of any claim made against you by any third party in connection with your use of the Services. Other than in the case of death or personal injury caused by our negligence, our aggregate liability to you shall in no circumstances exceed the price paid by you for the Services which gives rise to such liability in respect of an occurrence or series of occurrences.
If we are prevented from performing our obligations to you by any factor beyond our reasonable control including, without limitation, an Act of God, flood, earthquake, war, insurrection, terrorism, sabotage, civil disorder, hooliganism, labour dispute, lightening, snow, ice or other inclement weather, fire, acts of Government or regulatory authority, power failure, satellite or cable malfunction (each a Force Majeure Event), we reserve the right to cancel the Course or postpone the Course.
We shall give as much written notification as possible to you in the occurrence of a Force Majeure Event and outline the effects on your Course.
Master Chocolatier’s Code
If you have any suggestions, complaints or other feedback, please contact us on firstname.lastname@example.org.
Governing Law and Jurisdiction
These Terms and Conditions are governed by English law and are subject to the exclusive jurisdiction of the English courts.
1 February 2007
© My Chocolate Limited. My Chocolate and the My Chocolate device are registered trade marks of My Chocolate Limited.
My Chocolate is a trading style of My Chocolate Limited.
My Chocolate is a trading style of My Chocolate Limited, a company incorporated in England and Wales under number 05421757 whose registered office is situated at 208 Hatton Square Business Centre, 16-16a Baldwins Gardens London EC1N 7RJ.
and whose principal place of business is situated at 16-16a Baldwins Gardens, Unit B1, London EC1N 7RJ.
TERMS AND CONDITIONS OF BUSINESS OF USE OF
MY CHOCOLATE WEBSITE
Accuracy of Information
We have made all reasonable efforts to ensure that the information published on the Website is accurate and up to date. However, we make no warranties or representations as to the reliability, accuracy, and completeness of the information on the Website.
Certain information on the Website may be provided by third parties and you acknowledge and agree that neither we nor our suppliers have any control over the accuracy or completeness of such third party data.
All representations and warranties whether expressed or implied under law (including, without limitation, any representations or warranties in relation to the content, information, data, services, interrupted use, errors, omissions, delays, termination of services, loss of data for any reason, fitness for purpose, infringement of third party intellectual property rights) are hereby expressed to the fullest extent permitted by law.
We make no warranties or representations that the Website and/or Services will meet your requirements and needs, or that the Website and/or Services will be timely and error free.
Subject to the above, we shall not be liable for any losses, damages, costs, claims, expenses or liabilities whatsoever arising out of or in connection with:
- the acts, errors or omissions of third parties;
- the accuracy or completeness of the Website and/or Services;
- any unavailability of the Website and/or Services;
- any changes or amendments to the type of content on the Website and/or Services provided;
- your failure to ensure the security of your account details; or
In no event shall we be liable for any loss of profits or any indirect or consequential loss or damages whatsoever incurred by you or in respect of any claim made against you by any third party in connection with your use of the Website or the Services.
Links To and From the Website
Electronic links to our Website are prohibited without our prior written consent. Some pages on the Website may contain hypertext links to websites not operated or maintained by us (Third Party Websites). You are reminded that when you enter Third Party Websites by means of hypertext links from our Website, you will be subject to the terms and conditions of the Third Party Website you are entering.
Hypertext links to Third Party Websites are provided for your convenience only. You acknowledge and agree that we do not endorse nor are we responsible for nor liable in any way for the information or content displayed on, or software downloaded from, such Third Party Websites and we do not endorse or make any recommendation about products and services that are advertised or promoted on such Third Party Websites.
You will indemnify us, our officers and employees against any action, claim, damages, liability, costs and expenses arising out of:
- any claim that the uploading, sale, processing, printing or display of any material by you or on your behalf is an infringement of any third party’s copyright, trademark, other intellectual property rights or confidentiality (or like) agreements.
You acknowledge and agree that the Website and the Services, together with associated software used in connection their provision, contains proprietary and confidential information that may be protected by applicable laws and intellectual property rights.
You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Website and/or Services.
We draw your attention to our Standard Terms and Conditions of Business, a copy of which may be found on this Website.
My Chocolate Limited
Unit B1, 16-16a Baldwins Gardens
London EC1N 7RJ
Tel: +44 (0) 20 7269 5760
Copyright in the Website and the Services is owned by us or our licensors.
Privacy of Your Information
The following statement explains our policy regarding the personal information we may collect about you. Your privacy is very important to us. We are committed to protecting your privacy during your visits to our Website and use of the Services and recognise our responsibility to keep the information you provide to use confidential.
What data do we hold about you?
We hold the personal data provided by you during the sale registration process to tailor our service to your specific interests and requirements. We also hold the personal data provided by you in relation to certain services on the Website, so that you do not need to re-enter this data when you next require the service.
Where is your data stored?
All personal data provided by you is held securely and in confidence by us in our computerised and other records. You have a right to inspect the data we hold about you at any time and if you wish to do so, you should “Contact Us”. If anything in the data is inaccurate or out-of-date, or if at any time you wish to have your name removed from our database, please let us know and we will amend our records accordingly. In the event of data change, we may ask for proof of identity before revealing or changing any information.
How do we use your data?
The nature of our service means that from time to time we may have to share your personal data with our affiliates who provide the products and services that you request. It is our policy not to disclose your private information to any third party without your permission or unless we are legally required to do so (by legal or regulatory authorities). We do not rent, trade or sell your private details to other organisations.
In order to improve our service we may use your personal information (including sales information) for marketing and analysis purposes. Generally this information will be used in an aggregated non-personal form. We may from time to time notify you of other products, special offers and services that we feel may be of interest to you.
In addition, when you access our Website, your computer’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data on the use of our Website. This information may be used to help us improve our Website and the services we offer. In the case of fraud or any other illegal activity at this site, this information may be used to assist legal authorities during their investigations.
Your details may be passed to our strategic partners in order to allow them to process and fulfil your orders and requests on our behalf.
Third Party Details
Where you provide details of third parties for order fulfilment, this information will be used solely for the fulfilment of an order or for marketing purposes. If the information is used for marketing purposes, it will only be used in an aggregated non-personal form.
If you would like to contact us regarding privacy issues, please e-mail email@example.com for further information.
All personal and financial transactions are carried out using secure (128 bit) encryption in order to help safeguard your private details. Generally your browser will display a lock symbol whenever the data being transmitted between your browser and our servers is being done so using a secure (SSL) session. We take all reasonable steps to ensure that your personal data is disclosed only to those specified by you. However, we do not guarantee that the personal data you have provided to us will not be intercepted or decrypted by others.
This Legal Notice is governed by English law.